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Preparing for Your Session

Before you start, you can customize your experience in your account settings.

Coaching Preferences

In your settings, you can set four coaching preferences so coaches know how you like to learn:

  • Detail level — Low, Medium, or High
  • Talkativeness — Quiet, Balanced, or Talkative
  • Session type — Copilot or VOD Review
  • Coaching style — Casual, Structured, or Intensive

Favorite & Block Coaches

You can manage coaches from their profile page or your session history:

  • Favorite — Click the heart icon on a coach’s profile card to add them to your favorites. You can view all your favorites on the dedicated Favorite Coaches page, making it easy to rebook. Favorited coaches also appear at the top of the coach list when browsing. (Note: You cannot favorite a coach you’ve blocked — unblock them first.)
  • Block — If you don’t want to be matched with a particular coach, block them. Blocked coaches are excluded from your Instant queue results and will not appear in the coach finder. You can view and manage all blocked coaches on the Blocked Coaches page. (Note: You cannot block a coach you’ve favorited — unfavorite them first.)

Both actions are toggles — click once to favorite/block, click again to undo.

Upcoming Sessions

Visit your Upcoming Sessions page to see all your booked sessions in one place. Each booking card shows:

  • Coach name, avatar, and Discord handle
  • Session date and time (in your local timezone)
  • Status: Pending (awaiting coach confirmation), Scheduled (confirmed), Canceled, Refused, or Timeout (coach did not respond in time)
  • If the session was booked from a bundle, the bundle name is shown

Sessions are sorted by status priority: Scheduled bookings appear first, then Pending, then all others.

Active Session Bundles are also displayed here. You can see how many sessions remain in each bundle and book your next session directly from this page.

If a booking is canceled, refused, or timed out, a “Book Again” button appears so you can easily reschedule.

Notification Preferences

From the Upcoming Sessions page you can toggle two notification settings:

  • Email reminders — Receive an email reminder 3 hours before your session starts.
  • Discord notifications — Receive a Discord DM 1 hour before your session starts.