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How to Get Coaching: The 4 Modes

We offer four ways to get coaching, each designed for a different need. All modes support both Copilot (live coaching while you play) and VOD Review (analysis of your recorded gameplay) session types.

Mode 1: Qup Instant (Get a Coach Now)

This is the fastest and simplest way to get a session with a high-quality coach at a fixed, low price. It's perfect for testing the waters or meeting new coaches.

  • Price: Fixed at 24 Qc
  • How it works:

1. Click "Instant" and select your in-game role.

2. After payment, you are taken to a "waiting card" screen.

3. The system notifies available coaches. You will be presented with up to four coaches who have accepted your request.

4. A 5-minute timer starts. You must choose one of the coaches within this time.

5. Once you pick a coach, you are immediately taken to the session chat to begin.

6. If no coaches accept or if you fail to pick one in 5 minutes, your order is canceled and your Qc are automatically refunded.

Note: Repeatedly queueing and canceling just to cycle through coaches may result in a ban. If you want a specific coach, please use Direct or Booking.

Tip: You don't need to pre-purchase Queue Coins. Use Instant Checkout at the payment screen to pay directly with Stripe or PayPal — it handles the coin purchase and session payment in one step.

Mode 2: Qup Direct (Choose an Online Coach)

This mode lets you browse all coaches who are online right now and start a session immediately.

  • Price: Varies (coaches set their own prices)
  • Filtering: You can filter by Name, Language, Region, Role, Champion, Price, and more. See Browsing & Filtering Coaches below for the full list.
  • How it works:

1. Click "Direct" to see a list of all available online coaches.

2. Use the filters (described above) to narrow down your selection.

3. Select the coach you want and proceed to the payment breakdown screen.

4. After you pay, the coach receives your "live order."

5. Once the coach accepts your order, you are immediately taken to the session chat to begin.

6. If the coach declines or does not accept within 5 minutes, your order is canceled and your Qc are automatically refunded.

Mode 3: Qup Booking (Schedule for Later)

This mode lets you schedule a session in advance with any coach, whether they are online or offline.

  • Price: Varies (coaches set their own prices)
  • Filtering: You can use all the same filters as Direct (Price, Champion, Role, Language, Region, and more), plus a timetable filter to find available time slots.
  • How it works:

1. Click "Booking" to see all coaches on the platform.

2. Use the filters, including the timetable filter, to select a coach and a time slot.

3. Proceed to the payment breakdown screen and confirm your session.

4. Your session is now "pending" and the coach is notified. (Coaches are instructed to accept or decline all bookings as soon as possible). The coach has until 1 hour before the session starts to Accept or Decline it.

5. You will receive a Discord DM, dashboard notification, and email when they accept.

6. At your scheduled time, a "Return to Session" button will appear (top left of the site), taking you to the session chat.

7. If the coach declines or fails to accept the booking in time, your order is canceled, you will be notified via email, and your Qc are automatically refunded.

  • Booking Window: Please note: You can schedule a booking for any day up to one week in advance.

Session Reminders: For confirmed bookings, you'll automatically receive a Discord DM 1 hour before your session starts and an email reminder 3 hours before your session starts. These can be turned on or off in your notification preferences.

Mode 4: Session Bundles (Buy a Package)

Session Bundles let you purchase a multi-session package from a specific coach at a set price — often at a better rate than booking individual sessions.

  • Price: Set by the coach for the entire bundle
  • Where to find them: Visit any coach's profile page and scroll to "Available Sessions" to see their bundles.
  • How it works:

1. Browse a coach's profile and find a bundle that fits your needs. Each bundle card shows the number of sessions, total price, and what's included.

2. Click "Buy Now" (for multi-session bundles) or "Book Now" (for single-session bundles) and proceed to payment.

3. You pay the full bundle price upfront in Qc (or use Instant Checkout).

4. For multi-session bundles: your sessions are stored in your Upcoming Sessions page. You book each session individually at a time that works for you, following the normal booking calendar.

5. For single-session bundles: a booking is created immediately and the coach will confirm your time slot.

6. Each session in the bundle follows the same rules as a regular Booking (coach confirms, calendar scheduling, etc.).

Browsing & Filtering Coaches

When browsing coaches in Direct or Booking mode, you have powerful filters to find the right match:

  • Coach Name — Search for a specific coach by username.
  • Availability — Filter by "Buy session now" (online coaches for Direct) or "Book a session" (all coaches for Booking).
  • Language — Find coaches who speak your language.
  • Region — Filter by the coach's in-game server region (NA, EUW, EUNE, KR, and more).
  • Role — Filter by the coach's in-game role (Top, Jungle, Mid, ADC, Support).
  • Champion — Search for coaches who specialize in specific champions.
  • Price — Set a min/max range with quick presets for Low, Medium, and High.

You can also sort results by:

  • Highest Rated (default)
  • Price: Low to High
  • Price: High to Low

Each coach card shows their avatar, rating, review count, roles, rank achievements, short bio, and price — so you can compare at a glance.

Favorites & Blocked Coaches: You can favorite coaches to easily find them later — favorited coaches appear at the top of your coach list. You can also block coaches you don't want to see; blocked coaches are excluded from both your Instant queue and coach finder results.

Multi-Session Purchases

In Instant, Direct, and Booking modes, you can purchase between 1 and 10 sessions (each session is 1 hour) in a single transaction. For example, buying 3 Instant sessions costs 3 × 24 = 72 Qc before any discounts.

Payment Breakdown

Before you confirm any session purchase, you'll see a clear Payment Breakdown screen showing:

  • Base price — The session's standard cost in Qc
  • Tier discount — If you're a Gold member, your 10% discount is shown and applied automatically
  • Coupon — If you have an available coupon, you can select and apply it here
  • Total — Your final cost after all discounts

This is also where you can choose to pay with your existing Qc balance or use Instant Checkout (Stripe/PayPal) to handle everything in one step.